Privacy Policy | Flowsearch

1. Introduction

FlowSearch ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our no-code AI search widget service.

2. Information We Collect

2.1 Information You Provide

Account registration information (email address, name)
Website URLs you submit for indexing
Payment information (processed securely by third-party providers)
Communications you send to us

2.2 Information Collected Automatically

Search queries made through your embedded FlowSearch widget
Usage analytics (query volume, response times)
Device and browser information
IP addresses (anonymized for analytics)

2.3 Website Content

We crawl and index the publicly accessible pages of websites you register with our service. This content is used solely to power the AI search functionality on your site.

3. How We Use Your Information

To provide and maintain our AI search widget service
To process your transactions and manage your subscription
To improve our search algorithms and service quality
To communicate with you about service updates and support
To detect, prevent, and address technical issues or abuse
To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

Service Providers: Third parties who assist in operating our service (hosting, payment processing, analytics)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure infrastructure, and regular security audits. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your account information for as long as your account is active. Indexed website content is retained while your subscription is active and deleted within 30 days of account termination. Search query logs are anonymized after 90 days.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Data portability
Withdraw consent where applicable

8. Cookies and Tracking

We use essential cookies for authentication and session management. Our analytics use anonymized data. The FlowSearch widget embedded on your website does not set cookies on your visitors' browsers.

9. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our service. Your continued use of FlowSearch after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at contact@flowsearch.ai